Teller

PNC Investments; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading financial institution as a Teller in Atlanta, where you'll enhance customer experiences and identify banking opportunities. This full-time role emphasizes customer focus, problem-solving, and effective communication, with comprehensive benefits to support your well-being.

Benefits

Health Coverage

Life Insurance

Disability Protection

401(k) with Match

Pension

Stock Purchase Plans

Educational Assistance

Paid Time Off

Holidays

Vacation Days

Qualifications

• Skills include accountability, banking, client loyalty, and proactive sales.
• No degree, certifications, or licenses are necessary.

Responsibilities

• Delivers unique customer experience and processes various customer interactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Ensures efficient and accurate teller operations.

Skills

Customer Focused

Problem Solving

Effective Communication

Attention to Detail

Digital Awareness

Job description

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a full-time Teller within PNC's Cumberland Galleria organization, you will be based in Atlanta, Georgia.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

PNC employees are expected to be:

• Customer Focused - Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk - Assessing and effectively managing all risks associated with their activities to support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates should demonstrate the necessary knowledge, skills, and abilities for the role. Skills include accountability, banking, client loyalty, customer experience, identifying opportunities, leveraging technology, and proactive sales. Competencies include accuracy, attention to detail, addressing customer needs, digital awareness, effective communication, fraud prevention, managing multiple priorities, problem-solving, and understanding customer needs.

Work experience is typically not required, and no degree, certifications, or licenses are necessary.

Benefits

PNC offers comprehensive benefits including health coverage, life insurance, disability protection, 401(k) with match, pension, stock purchase plans, dependent care reimbursement, educational assistance, wellness programs, paid time off, holidays, and vacation days. For more details, visit Your PNC Total Rewards.

Disability Accommodations

If you require accommodations during the application process, contact us via email at [e-mail] or call 877-968-7762 and say "Workday". All information will be kept confidential.

Equal Employment Opportunity

PNC is committed to providing equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales