Financial Services Associate - Cashier

UGA Savannah River Ecology Laboratory; Athens (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading research institution is seeking a Financial Services Associate - Cashier to manage client payments and assist with financial inquiries. The role requires strong customer service skills and attention to detail, ensuring accurate transaction processing and client satisfaction. This full-time position offers a chance to contribute to a vital service within the veterinary college.

Qualifications

• Preferred experience in a customer care environment.
• Exceptional skill in recalling information over time.
• Ability to establish effective working relationships.

Responsibilities

• Greet clients and collect payment for services.
• Accurately process daily monetary transactions.
• Assist clients with CareCredit applications.

Skills

Customer Service

Detail Oriented

Communication

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Join to apply for the Financial Services Associate - Cashier role at UGA Savannah River Ecology Laboratory

1 week ago Be among the first 25 applicants

Join to apply for the Financial Services Associate - Cashier role at UGA Savannah River Ecology Laboratory

Posting Details

Posting Details

Posting Number S13402P Working Title Financial Services Associate - Cashier Department VetMed-VTH Patient Finan Srvcs About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

About The College/Unit/Department

The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.

The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community (http://vet.uga.edu/principles-of-community/” target=“_blank”>http://vet.uga.edu/principles-of-community/>)

College/Unit/Department website https://vet.uga.edu/hospital-and-primary-care/hospital/ Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

Monday-Friday, 8:00 a.m.-5:00 p.m.

Advertised Salary Commensurate with experience. Posting Date 03/21/2025 Open until filled Yes Closing Date Proposed Starting Date 04/27/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Office/Clerical Assistant FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Preferred experience in a customer care environment that involves taking payment information over the phone and in person.

Candidate should have exceptional skill in recalling information over a period of time and in retaining various instructions that involve financial responsibilities.

Position Summary

The Financial Services Associate will greet clients upon patient discharge in the Small Animal Teaching Hospital to collect payment for services. Daily duties will include: Accurately collect and process daily monetary transactions, close out records in VetView with correct transaction type, and reconcile and balance drawer at end of shift. This position will be the first point of contact for answering client questions related to charges on invoice and will involve assisting with payment options, such as applying for CareCredit. Will also process daily deposits, provide support for monitoring account receivable charges and flagging delinquent accounts.

Knowledge, Skills, Abilities And/or Competencies

• Self-motivated and enthusiastic personality possessing exceptional customer service skills.
• Detail oriented, well- organized, and have excellent multi-tasking capabilities.
• Ability to establish and maintain effective working relationships with other employees, superiors, and the general public.
• Exceptional written and verbal communication skills.
• Committed to always be professional and courteous when dealing with clients and patients.
• Flexibility and willingness to go ‘above and beyond’ requirements for client satisfaction.
• Intermediate to advanced skills in using Outlook email, credit card terminals, multi-line phone and Microsoft Word and Excel.
  
  

Physical Demands

• Repetitive motions and actions
• Long periods of standing or sitting
• Pick up/carry 40 lbs.
• Typing on a keyboard and viewing a computer screen for extended periods of time
• Remember extensive details
• Exposure to animal sounds from small dogs/cats/exotics that are being held by a student, staff technician, or the owner at the time of check out.
  
  

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Accurately collect and process daily monetary transactions for Vet Teaching Hospital clients and close out records in hospital software system. Perform simple audits of records if needed to close out clients with appropriate transaction method. Maintain records of patients and clients in hospital software system so information is always precise and updated. Individual will calculate financial transactions in a timely manner, resulting in a satisfactory client experience. Proactively resolve client needs related to monetary issues and first point of contact for answering questions related to invoice. Reconcile and balance drawer at end of shift.

Percentage of time 40 Duties/Responsibilities

Assist clients with CareCredit applications when needed. Maintain a working knowledge of credit card terminal information and independently trouble shoot when errors occur. Process after hours transactions in a timely manner so open orders can be closed. Follow up with collection for afterhours clients regarding credit card payments. Understands and follows procedures regarding the importance of maintaining confidentiality with client information and following established PCI protocols for handing credit cards.

Percentage of time 20 Duties/Responsibilities

This position will be responsible for auditing or providing other support when needed to ensure coverage of service when coworkers are out. Peruse hospital charges on patient records for accuracy, applying discounts, credits, etc. to ensure correctness of client bills prior to discharge.

Percentage of time 20 Duties/Responsibilities

Issue of refunds, process daily deposits, provide support for monitoring account receivable charges and flagging delinquent accounts.

Percentage of time 20

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Kris Mitchell Recruitment Contact Email [e-mail] Recruitment Contact Phone [phone]

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References with Contact Information
  
  

Optional Documents

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Research Services

Referrals increase your chances of interviewing at UGA Savannah River Ecology Laboratory by 2x

Get notified about new Financial Services Associate jobs in Athens, GA.

Financial Planning and Analysis Specialist

Part Time Randolph County Administrative Assistant

Financial Solutions Advisor I- Consumer Investments-NE Georgia

Part Time Randolph County Administrative Assistant

Federal Work Study - Business Management

PPD - Administrative Assistant w/ CC and MVR (Temporary)

Athens, GA $50,000.00-$125,000.00 3 days ago

International Grant Program Student Support SU22/23

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.