Bank Operations & Wire Processing Specialist I

Reliabank Dakota; Sioux Falls (SD); On-site; USD 42,000 - 59,000; Full time

Job summary

Reliabank Dakota in Sioux Falls, SD is seeking an Operations Specialist to perform a variety of bank operations and support in an efficient and courteous manner across branches. You will handle ACH and Cash Letter processing, wire requests, and daily reviews to keep operations running smoothly.

Requires a High School diploma or equivalent and 2–3 years of customer service experience. You must protect the bank’s interests, maintain confidentiality, and comply with FDIC regulations and security

Qualifications

• High School diploma or equivalent required.
• 2-3 years of related customer service experience preferred.
• Respond sensitively to customer needs and maintain confidentiality.

Responsibilities

• Process ACH and Cash Letter Files throughout the day.
• Review overdraft and stop pay items and process returns.
• Process wire requests through UNET and review end-of-day batches.
• Review new accounts and assist with deposits and mobile deposits.
• Protect the bank’s interests and report suspicious activity.
• Maintain confidentiality and comply with FDIC regulations.

Skills

Customer service

Communication

Time management

Confidentiality

FDIC compliance

Education

High School diploma or equivalent

Tools

UNET

Abrigo fraud

Job description

Reliabank Dakota in Sioux Falls, SD is seeking an Operations Specialist to perform a variety of bank operations and support in an efficient and courteous manner across branches. You will handle ACH and Cash Letter processing, wire requests, and daily reviews to keep operations running smoothly.

Requires a High School diploma or equivalent and 2–3 years of customer service experience. You must protect the bank’s interests, maintain confidentiality, and comply with FDIC regulations and security