Bank Operations Vault Specialist – Birmingham, AL

Regions Bank; Birmingham (AL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Job summary

Regions Bank is seeking a Vault Specialist to support bank operations by managing vault cash levels and processing coin and currency. The role requires attention to detail, customer service excellence, and adherence to risk management standards.

Hours are Monday–Friday with full-time duties. The position offers benefits and opportunities for growth within Regions’ operations team.

Qualifications

• High School Diploma or GED required.
• Two (2) years of banking or branch experience.
• Ability to lift 50 pounds.

Responsibilities

• Monitors and maintains established levels of vault cash.
• Places orders for cash from the Federal Reserve Bank as needed.
• Verifies sums of coin and currency received from units, customers, and branch associates.
• Contacts appropriate sender in case of error.
• Prepares and ships excess coin and currency to the Federal Reserve Bank or other units as needed.
• Performs vault support services tasks.
• Answers inquiries via phone, email, and ticketing system.
• Assists with escalated problems as needed.
• Provides guidance to less experienced associates as needed.
• Ensures compliance with risk management and cybersecurity practices.

Skills

Customer service

Microsoft Office

Math skills

Communication skills

Attention to detail

Time management

Rule interpretation

Fast-paced environment

Education

High School Diploma or GED

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Bank Operations Vault Specialist supplies one or more functional units with coin and currency.

Primary Responsibilities

• Monitors and maintains established levels of vault cash
• Places orders for cash from the Federal Reserve Bank as needed
• Verifies sums of coin and currency received from functional units, customers, and branch associates
• Contacts appropriate sender in case of error
• Prepares and ships excess coin and currency to the Federal Reserve Bank or other functional units as needed
• Performs vault support services tasks
• Answers inquiries via phone, email, and ticketing system
• Assists with escalated problems as needed
• Provides advice and guidance to less experienced associates as needed
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Two (2) years of banking or branch experience
• For positions within physical vaults, ability to lift 50 pounds

Preferences

• Cash handling experience

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Proficiency in Microsoft Office (Excel, Word, etc.)
• Strong math skills
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Hours: Monday-Friday 7:00am-4:00pm

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target

Minimum:

$40,000.00 USD

Median:

$48,310.00 USD

Incentive Pay Plans

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Regions Center

Location

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans