Bank Operations Vault Specialist - Birmingham, AL

Regions; Birmingham (AL); On-site; USD 36,000 - 44,000; Full time

Job summary

Regions Bank is seeking a Vault Specialist in Birmingham to manage vault cash levels and handle processing of coins and currency. This full-time role includes customer service, compliance with risk management policies, and collaboration with other units.

The position requires high school or GED, banking experience, and physical ability to lift up to 50 pounds. Standard hours are Monday–Friday with overtime opportunities under FLSA guidelines.

Qualifications

• High School Diploma or GED.
• Two (2) years of banking or branch experience.
• For positions within physical vaults, ability to lift 50 pounds.

Responsibilities

• Monitor and maintain established levels of vault cash.
• Place orders for cash from the Federal Reserve Bank as needed.
• Verify sums of coin and currency received from units, customers, and branch associates.
• Contact appropriate sender in case of error.
• Prepare and ship excess coin and currency to the Federal Reserve Bank or other units as needed.
• Perform vault support services tasks.
• Answer inquiries via phone, email, and ticketing system.
• Assist with escalated problems as needed.
• Provide guidance to less experienced associates as needed.
• Ensure compliance with risk management programs and regulations; support process improvements.

Skills

Customer service

Strong math

Verbal/written communication

Organizational skills

Self-motivated

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At Regions, the Bank Operations Vault Specialist supplies one or more functional units with coin and currency.

Primary Responsibilities

• Monitors and maintains established levels of vault cash
• Places orders for cash from the Federal Reserve Bank as needed
• Verifies sums of coin and currency received from functional units, customers, and branch associates
• Contacts appropriate sender in case of error
• Prepares and ships excess coin and currency to the Federal Reserve Bank or other functional units as needed
• Performs vault support services tasks
• Answers inquiries via phone, email, and ticketing system
• Assists with escalated problems as needed
• Provides advice and guidance to less experienced associates as needed
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Two (2) years of banking or branch experience
• For positions within physical vaults, ability to lift 50 pounds

Preferences

• Cash handling experience

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Proficiency in Microsoft Office (Excel, Word, etc.)
• Strong math skills
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Hours: Monday-Friday 7:00am-4:00pm

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$40,000.00 USD

Median:

$48,310.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Regions Center

Location

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans