Bank Operations Specialist

First National Bank of America; East Lansing (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical – Multiple plans (including HS

Dental – Low premiums

Vision – Low premium

Paid Time Off (PTO)

401k with employer match

Adjustable desks

Discounted childcare

Pet Insurance

Job summary

First National Bank of America is seeking an analytical Bank Operations Specialist to join the Bank Operations team in East Lansing, MI. The role oversees deposit operations data processing and supports daily and less frequent processes with high attention to detail.

Responsibilities include reviewing new accounts, working with Fedline Advantage services, performing reconciliations, supporting internal customers, and maintaining procedures.

Qualifications

• 2–4 years of experience in bank deposit operations or branch banking preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Adept in writing reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups, managers, clients, customers, and the general public.

Responsibilities

• Assist in reviewing new account and file maintenance reports against branch documentation to ensure input is correct, adhering to standards, CIP and other guidance.
• Work with Fedline Advantage services, including: Wires, ACH, and Accounting services.
• Perform daily/monthly bank account reconciliations
• Provide support to internal customers/departments
• Write and maintain job related procedures

Skills

Deposit operations

Reading & interpreting regulations

Reporting & correspondence

Communication to stakeholders

Core banking systems (Jack Henry)

Tools

Jack Henry

Job description

First National Bank of America is seeking an analytical and thorough Bank Operations Specialist to join the Bank Operations team. The Bank Operations Specialist oversees and performs all deposit operations data processing functions, which includes many functions and processes that occur less frequently then daily. The ideal candidate will possess high level decision making and problem-solving skills with a significant attention to detail.

Responsibilities

• Assist in reviewing new account and file maintenance reports against branch documentation to ensure input is correct, adhering to standards, CIP and other guidance
• Work with Fedline Advantage services, including: Wires, ACH, and Accounting services
• Perform daily/monthly bank account reconciliations
• Provide support to internal customers/departments
• Write and maintain job related procedures

Qualifications

• 2-4 years of experience in bank deposit operations or branch banking preferred
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Adept in writing reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups, managers, clients, customers, and the general public
• Proficient in core banking systems (Jack Henry if applicable)

Employee benefits

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

This role is a full-time, in-person role at a single location: Our East Lansing, MI office. Are you fully available to be onsite every weekday?

As set forth in First National Bank of America’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.