Bank Operations Specialist

Security National Bank; Sioux City (IA); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Life and disability coverage

401(k) plan

Descripción de la vacante

Security National Bank is hiring a Bank Operations Specialist to support deposit operations, payment processing, documentation, and regulatory reporting. The role emphasizes accuracy, issue resolution, and exceptional service while working with a collaborative team in a fast-paced banking environment.

You will balance accounts, reconcile transactions, and provide operational support to branches and staff. Prior banking operations experience is preferred, with attention to confidentiality and

Formación

• 2 years: Previous banking operations experience.
• Detail oriented with accuracy and precision in processing transactions.
• Strong organizational skills and ability to manage multiple tasks.

Responsabilidades

• Process and reconcile transactions, supporting daily banking operations.
• Support deposit operations, electronic payments, and other core banking functions.
• Maintain and verify operational records and documents; respond to inquiries.
• Support regulatory reporting, audits, and compliance activities.

Conocimientos

Attention to detail

Balancing accounts

Organizational skills

Time management

Professional communication

Confidentiality

Educación

High School or better

Herramientas

Microsoft Office

Image scanning

Descripción del empleo

• On-site
• Operations
• Full-Time
• Requisition #: BANKO001583

Description

At Security National Bank, we believe something simple but powerful: everything matters, because people matter. Every conversation, every decision, and every relationship is an opportunity to make a meaningful impact. If you’re passionate about building trusted relationships and guiding clients through some of the most important financial decisions of their lives, you’ll find purpose and opportunity here.

YOUR OPPORTUNITY: BANK OPERATIONS SPECIALIST

At Security National Bank, you'll play a key role behind the scenes in keeping our daily banking operations running smoothly and accurately. As a Bank Operations Specialist, you'll support essential deposit operations functions, payment processing, regulatory reporting, and customer service activities that directly impact both our customers and employees. This position offers the opportunity to develop expertise in multiple areas of banking operations while working with a collaborative team dedicated to accuracy, compliance, and exceptional service.

WHAT YOU’LL DO:

Process & Reconcile Transactions

• Support the daily processing and reconciliation of a variety of banking transactions.
• Monitor accounts and reports to ensure accuracy and resolve discrepancies in a timely manner.
• Maintain records and documentation related to operational activities.

Support Deposit & Payment Services

• Assist with deposit operations, electronic payments, debit card services, and other core banking functions.
• Help ensure transactions are processed accurately, efficiently, and in accordance with established procedures.
• Provide operational support to branch and department employees.

Manage Documentation & Customer Requests

• Maintain and verify operational records and supporting documentation.
• Research and respond to customer and internal inquiries.
• Assist with records management and document retrieval requests.

Ensure Compliance & Operational Accuracy

• Support regulatory reporting, audits, and compliance-related activities.
• Assist with information requests, documentation reviews, and operational controls.
• Help maintain the accuracy, security, and integrity of bank records and processes.

WHAT MAKES YOU A GREAT FIT:

We're looking for someone who:

• Has strong attention to detail and a commitment to accuracy.
• Enjoys working with numbers, balancing accounts, and solving discrepancies.
• Demonstrates excellent organizational and time management skills.
• Can manage multiple priorities while meeting daily deadlines.
• Is comfortable working with technology and navigating various banking systems.
• Communicates professionally with customers and coworkers.
• Maintains confidentiality and handles sensitive information with discretion.
• Thrives in a team environment while also working independently when needed.
• Has prior banking, operations, accounting, finance, or administrative experience (preferred but not required).

WHY SECURITY NATIONAL BANK

At Security National Bank, we've been serving our customers and communities with integrity, trust, and personalized service for generations. We believe strong relationships, local decision-making, and a commitment to excellence are what set us apart. As part of our team, you'll have the opportunity to contribute to meaningful work, collaborate with dedicated colleagues, and play an important role in supporting the bank's day-to-day success.

If you're detail-oriented, dependable, and looking to build your career in banking operations, we'd love to hear from you. Join us and help deliver the exceptional service our customers have come to expect.

BENEFITS THAT MATTER:

At Security National Bank, we know great employees deserve great support. That's why we offer a competitive benefits package that includes medical, dental, and vision insurance; life and disability coverage; paid time off; a wellness program; and a 401(k) savings plan available at hire. We're committed to helping our employees build rewarding careers while supporting their health, well-being, and financial future.

HOURS:

Regular business hours, Monday through Friday.

ABOUT SECURITY NATIONAL BANK:

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis —and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Aff​​​​​irmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

LOCATION:

Main Bank

Qualifications

Skills

Preferred

• Teamwork Advanced
• Self-motivated Advanced
• Problem Solving Intermediate
• Operations Some Knowledge
• Loan operations Some Knowledge
• Microsoft Office Intermediate
• Image scanning Some Knowledge
• Expert
• Filing Intermediate
• Deposit Some Knowledge
• Customer Service Advanced
• Computer Advanced
• Communication Intermediate
• Banking Intermediate
• Accuracy Advanced

Behaviors

Preferred

• Team Player : Works well as a member of a group
• Loyal : Shows firm and constant support to a cause
• Enthusiastic : Shows intense and eager enjoyment and interest
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter : Inspired to perform without outside help
• Job Security : Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
• Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Preferred

• 2 years: Previous banking operations experience.
• 2 years: Professional office experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.