Bank Lobby Concierge (Part-Time) — Front Desk & Customer Care

ADP; Galveston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

HomeTown Bank in Galveston, TX is seeking a part-time Lobby Receptionist to greet customers, answer questions, and direct them to the appropriate staff. This role requires professional appearance and strong communication.

Responsibilities include maintaining the lobby, handling calls and mail, performing clerical tasks, and supporting branch staff while upholding the bank's policies and ethics. Spanish language skills are a plus, and weekend rotation may be required.

Qualifications

• Excellent communication and interpersonal skills.
• Proficient in basic computer use.
• Able to maintain composure in stressful situations.

Responsibilities

• Greet customers and direct them to the appropriate bank staff.
• Notify staff when a customer requests to see them.
• Oversee and maintain the lobby area in a clean, organized state.
• Answer customers' questions and provide information on services and policies.
• Answer incoming calls, transfer calls and take messages.
• Handle and distribute mail and prepare outgoing mail.
• Learn HomeTown Bank's Policy and Procedures; perform clerical tasks as needed.
• Be familiar with all products and services and follow ethics guidelines.

Skills

Communication skills

Computer literacy

Attention to detail

Written and verbal communication

Education

High school diploma or equivalent

Job description

HomeTown Bank in Galveston, TX is seeking a part-time Lobby Receptionist to greet customers, answer questions, and direct them to the appropriate staff. This role requires professional appearance and strong communication.

Responsibilities include maintaining the lobby, handling calls and mail, performing clerical tasks, and supporting branch staff while upholding the bank's policies and ethics. Spanish language skills are a plus, and weekend rotation may be required.