Bank IT Support Specialist - Impactful Tech & Security

American Pride Bank; Macon (GA); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

401(k) plan with employer match

Medical and dental insurance

Paid Time Off

Life insurance

Job summary

A community-focused bank in Macon, GA is seeking an Entry Level Information Technology Specialist. This role involves providing technical support, managing IT systems, and assisting with employee onboarding. The ideal candidate will demonstrate strong customer service skills and technical expertise in hardware and software systems. Competitive benefits include medical and dental insurance, a 401(k) plan, and paid time off.

Qualifications

• Provide Level 1 technical support for hardware, software, and network issues.
• Diagnose and resolve technical problems promptly.
• Educate users on best IT practices.

Responsibilities

• Install, configure, and maintain systems and software.
• Assist with onboarding and offboarding employees.
• Prepare monthly reports for Management.

Skills

Customer service

Technical support

Diagnostic skills

IT security awareness

Tools

Computer systems

Software applications

Job description

A community-focused bank in Macon, GA is seeking an Entry Level Information Technology Specialist. This role involves providing technical support, managing IT systems, and assisting with employee onboarding. The ideal candidate will demonstrate strong customer service skills and technical expertise in hardware and software systems. Competitive benefits include medical and dental insurance, a 401(k) plan, and paid time off.