Bank Customer Service Associate - On-Site, Entry Level

Alpine Bank; Colorado; On-site; USD 2,617,000 - 3,306,000; Full time

Job summary

Alpine Bank in Ouray/Ridgway, CO is seeking a Customer Service Representative for an on-site, entry-level position focused on meeting customer needs by handling transactions, answering inquiries, and delivering friendly service to every client.

You will work with a team in a clerical office environment, maintain accurate cash records, and learn Alpine's CARE standards. Starting wage ranges from $19 to $24 per hour, with opportunities for growth based on performance and experience.

Qualifications

• Customer service oriented individual.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Utilizes tools and training programs to exceed customer expectations and achieve satisfactory scores.
• Basic mathematical and cash handling skills.
• Basic keyboard navigation ability.
• Understanding and application of banking compliance regulations.
• Proficiency in Microsoft Office products (including Outlook and Word) is preferred.
• Bilingual abilities are a plus.

Responsibilities

• Provide exceptional customer service and assist customers with transactions.
• Maintain a balanced cash drawer and resolve discrepancies.
• Handle cash transactions and operate teller duties.
• Cross-sell Alpine Bank products when appropriate.
• Follow bank policies and participate in training programs.

Skills

Customer service

Multitasking

Cash handling

Microsoft Office

Bilingual

Education

No specific education required

Tools

Microsoft Office

Outlook

Word

Job description

Alpine Bank in Ouray/Ridgway, CO is seeking a Customer Service Representative for an on-site, entry-level position focused on meeting customer needs by handling transactions, answering inquiries, and delivering friendly service to every client.

You will work with a team in a clerical office environment, maintain accurate cash records, and learn Alpine's CARE standards. Starting wage ranges from $19 to $24 per hour, with opportunities for growth based on performance and experience.