Bank Customer Experience & Sales Specialist

Tioga State Bank; Endwell (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Tioga State Bank is seeking a dedicated professional to provide excellent customer service through various teller transactions. This role involves cash handling, cross-selling banking products, and supporting customer inquiries effectively.

The ideal candidate will have strong interpersonal skills and the ability to maintain accuracy in cash handling. A high school diploma is required along with 6-12 months of related experience in retail sales or customer service.

Qualifications

• Exceptional customer service and interpersonal skills.
• Ability to read, write and speak English effectively.
• Ability to perform basic math (add, subtract, multiply, divide).
• Knowledge of bank consumer products and services.

Responsibilities

• Service customers through teller transactions including cashing checks.
• Cross-sell products and services to enhance customer relationships.
• Maintain accurate cash drawer and balance vault and ATM.

Skills

Exceptional customer service and interpersonal skills

Ability to read, write and speak English effectively

Ability to perform basic math

Attention to detail and accuracy skills

Ability to prioritize, organize and multi-task

Education

High school diploma or equivalent

Job description

Tioga State Bank is seeking a dedicated professional to provide excellent customer service through various teller transactions. This role involves cash handling, cross-selling banking products, and supporting customer inquiries effectively.

The ideal candidate will have strong interpersonal skills and the ability to maintain accuracy in cash handling. A high school diploma is required along with 6-12 months of related experience in retail sales or customer service.