Bank Branch Growth & Service Specialist

First Citizens; Prosperity (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

First Citizens in Prosperity, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will help customers understand bank capabilities, tools, and resources while supporting the branch team.

The ideal candidate is personable with solid communication, customer service empathy, and adaptability to new technology. The role emphasizes teamwork, flexibility, and the ability to identify and refer sales opportunities to the bank

Qualifications

• High school diploma or GED required.
• At least 6 months of customer service experience preferred.

Responsibilities

• Process transactions and handle customer service requests in the branch.
• Foster customer awareness of bank capabilities, tools, and resources.
• Support the branch sales efforts by identifying and referring sales opportunities to the bank partner.

Skills

Financial literacy

Retail banking products

Customer service

Communication

Transaction processing

Education

High School Diploma or GED

Job description

First Citizens in Prosperity, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will help customers understand bank capabilities, tools, and resources while supporting the branch team.

The ideal candidate is personable with solid communication, customer service empathy, and adaptability to new technology. The role emphasizes teamwork, flexibility, and the ability to identify and refer sales opportunities to the bank