Bank Branch Customer Experience Intern

1st Security Bank; Port Townsend (WA); On-site; USD 30,000 - 45,000; Full time

Job summary

A community bank in Washington is seeking a customer service representative to greet clients and assist with their needs. The role involves cash drawer and vault operations and achieving referral goals. Key responsibilities include adhering to customer service protocols, handling cash properly, and being proactive in enhancing the customer experience. Candidates should be dependable and reliable, focusing on delivering high-quality service in a financial setting.

Responsibilities

• Ensure customer service through greeting and assisting clients.
• Adhere to the bank's customer service protocols.
• Follow cash handling procedures and count cash accurately.
• Take ownership of the customer experience.
• Achieve monthly branch goals and referral targets.
• Participate in customer calls as required.

Job description

A community bank in Washington is seeking a customer service representative to greet clients and assist with their needs. The role involves cash drawer and vault operations and achieving referral goals. Key responsibilities include adhering to customer service protocols, handling cash properly, and being proactive in enhancing the customer experience. Candidates should be dependable and reliable, focusing on delivering high-quality service in a financial setting.