Ballpark Guest Experience Ambassador

Milwaukee Brewers; Milwaukee (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Ballpark discounts

Recognition program and incentives

Inclusive training and development

Job summary

Milwaukee Brewers are seeking friendly Guest Relations staff to welcome fans at American Family Field. You will provide directions, event information and assistance, while ensuring a safe, family‑friendly experience.

The role involves standing, walking, and working in varying weather conditions during game schedules. The ideal candidate has a high school diploma or GED and will have 6–12 months of related experience, with a willingness to learn stadium policies and guest service programs.

Qualifications

• High school diploma or GED required.
• Six to twelve months related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Greet and engage with guests upon arrival and throughout their visit to ensure an exceptional experience.
• Provide event information, directions, and guidance while ensuring compliance with stadium policies.
• Operate a voice amplifier to deliver clear instructions to guests outside gates.
• Monitor escalators and assist with wheelchair services and shuttle coordination.
• Direct and manage queue formations at gate entrances and escalators.
• Communicate with staff to coordinate safe entry into the ballpark for fans and guests.

Skills

Customer service

Communication

Conflict resolution

Education

High school diploma or GED

Tools

Mobility and accessibility services

Job description

Milwaukee Brewers are seeking friendly Guest Relations staff to welcome fans at American Family Field. You will provide directions, event information and assistance, while ensuring a safe, family‑friendly experience.

The role involves standing, walking, and working in varying weather conditions during game schedules. The ideal candidate has a high school diploma or GED and will have 6–12 months of related experience, with a willingness to learn stadium policies and guest service programs.