Bakery Training Leader | Coach, Develop & Inspire Teams

Jimmy Jazz; Boston (MA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Healthcare Reimbursement Account

Commuter Benefits

Bike-Share Reimbursement

14 Weeks Fully Paid Parental Leave

Paid Time Off

401K with 3.5% Company Match

Job summary

Levain Bakery in Boston seeks a Certified Trainer to lead training, coaching, and development for shop teams, ensuring everyone embodies Levain’s standards and brand values. You’ll deliver comprehensive programs using our MIX system to support continual growth and excellence.

Responsibilities include fostering teamwork, maintaining high guest service, staying updated on product changes, and guiding staff through new procedures while upholding strict quality controls and a warm, customer-first

Qualifications

• Minimum 1 year of food service or retail experience.
• Proficient with training systems such as MIX.
• English literacy and basic computer skills.
• Must have DOH Certification and other regional certifications.

Responsibilities

• Lead training and coaching within the bakery.
• Train and develop team members and new hires.
• Maintain clear communication with management.
• Stay informed about products, procedures, and promotions.

Skills

Customer service

Teamwork

Calm under pressure

Communication

Tools

Toast POS

MIX training system

Job description

Levain Bakery in Boston seeks a Certified Trainer to lead training, coaching, and development for shop teams, ensuring everyone embodies Levain’s standards and brand values. You’ll deliver comprehensive programs using our MIX system to support continual growth and excellence.

Responsibilities include fostering teamwork, maintaining high guest service, staying updated on product changes, and guiding staff through new procedures while upholding strict quality controls and a warm, customer-first