Bakery Team Lead: Guest Service & Growth

Lowes Foods; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lowes Foods in Wilmington, NC seeks a Bakery Department Manager to supervise daily bakery operations, guest service, and merchandising while maintaining department standards. You will oversee inventory, budgets, scheduling, training, and adherence to sanitation and safety policies, stepping in for the Department Manager as needed.

The role focuses on delivering high-quality products, excellent guest experiences, and strong leadership within the bakery team, with opportunities to drive department

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Effective communication and guest service skills.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Knowledge of bakery operations is beneficial.
• Ability to manage inventory and scheduling.
• Commitment to sanitation and safety standards.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to standards.
• Provide guidance, orientation, training and feedback to bakery staff.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Guest service

Team supervision

Communication

Inventory control

Budgeting

Training

Safety compliance

Job description

Lowes Foods in Wilmington, NC seeks a Bakery Department Manager to supervise daily bakery operations, guest service, and merchandising while maintaining department standards. You will oversee inventory, budgets, scheduling, training, and adherence to sanitation and safety policies, stepping in for the Department Manager as needed.

The role focuses on delivering high-quality products, excellent guest experiences, and strong leadership within the bakery team, with opportunities to drive department