Bakery Team Lead - Full Time Evening

Dorothy Lane Market; Mason (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible Schedules

Generous Associate Discounts and Lunch

Wellness Programs

Tuition Reimbursement

Opportunities for Cross-training and 


Paid Time Off and Holiday Pay

Comprehensive Medical, Dental, and Vis

Job summary

Dorothy Lane Market in Mason, OH is seeking an enthusiastic Bakery Team Lead for the evening shift (2pm–10pm) to guide the Bakery department with energy and a customer-first mindset.

You’ll supervise day-to-day operations, train new evening associates, manage inventory and ordering, delegate tasks, and ensure department cleanliness and presentation while delivering Honestly Better® service.

Qualifications

• Must lead by example and serve team members.
• Strong communication and excellent customer service skills.
• Ability to prioritize tasks and delegate effectively.
• Willingness to work evenings and weekends.
• Experience in customer service and leadership roles.

Responsibilities

• Serve customers with enthusiasm and expertise.
• Assist in managing day-to-day operations during the evening hours.
• Assist in training new evening associates.
• Assist with inventory, shrink, and ordering management.
• Delegate tasks to the evening team.
• Provide knowledgeable product recommendations.
• Package and label products with care.
• Maintain cleanliness and presentation of the department.
• Perform other duties as assigned.

Skills

Communication

Customer service

Leadership

Organization

Flexibility

Team building

Job description

Bakery Team Lead Evening

Full Time

We are looking for an enthusiastic and dedicated leader to join our Bakery team! The DLM Bakeries feature wonderfully decadent desserts and traditional European breads all Made Right Here in the DLM Bakehouse. Our incredible teams work to deliver an exceptional shopping experience through expert product knowledge and outstanding customer service. In this role, you’ll support department operations and team building by driving these standards.

The evening team lead will be responsible for overseeing department operations during the evening business hours. Shifts typically run 2pm - 10pm with at least one weekend night required. Applicant must have strong communication skills, excellent customer service, and be energetic, excited, and eager to learn about the department and company. Applicants must also be able to prioritize tasks and delegate accordingly. Above all else, we’re looking for someone who will lead by example and have a desire to serve those they lead.

What You’ll Do:

• Serve customers with enthusiasm and expertise.
• Assist in managing day-to-day operations during the evening hours.
• Assist in training new evening associates.
• Assist with the management of inventory, shrink, and ordering.
• Delegate tasks to the evening team.
• Provide knowledgeable recommendations.
• Package and label product with care.
• Maintain cleanliness and presentation of the department.
• Perform other duties as assigned.

Qualifications:

• A desire to make folks happy by providing Honestly Better® Food and Service.
• A willingness to learn about and taste great food.
• A willingness to practice the DLM Team Values: Be Honest, Safe, Helpful, and Hard-Working.
• Effective communication skills.
• Excellent customer service skills.
• A good working understanding of DLM’s operations and a passion for our company culture.
• Previous customer service and leadership experience.
• Organization skills.
• 18 years old or older.
• Holiday and weekend schedule availability.
• Willingness to work a variety of shifts.

Physical Requirements:

• Standing for long periods of time.
• Lifting up to 50lbs.

Join the DLM Family

At Dorothy Lane Market, we have a passion for great food and great people! By joining the DLM family, you can look forward to working in a fun, friendly, and caring environment that encourages growth personally and professionally.

In addition, we offer the following benefits:

• Flexible Schedules
• Generous Associate Discounts and Lunch Specials
• Wellness Programs
• Tuition Reimbursement
• Opportunities for Cross-training and Advancement

Eligible associates can also receive:

• Paid Time Off and Holiday Pay
• Comprehensive Medical, Dental, and Vision
• 401(k) with Employer Match
• Employee Assistance Program