Bakery Store Manager - Lead Ops & Customer Experience

Uncle Mike's Bake Shoppe; Suamico (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Uncle Mike's Bake Shoppe is seeking a store manager to oversee operations across locations in Wisconsin. The role requires leading a team, resolving staff and customer issues, and maintaining a positive store environment. Shifts vary between opening, closing, and weekends, demanding an adaptable and team-focused mindset.

Ideal candidates thrive under pressure and communicate well to ensure smooth daily operations and excellent customer experiences.

Qualifications

• Must have strong leadership and team-building skills.
• Excellent customer service and interpersonal communication.
• Ability to thrive in a fast-paced/high-pressure environment.

Responsibilities

• Maintain a friendly and positive attitude
• Oversee the daily operations of the store
• Make sure the store is running smoothly and effectively
• Handle staff conflicts, problems and complaints
• Motivate clerks in a creative way
• Help the clerks with learning how to establish working relationships with our customers
• Enforce rules and policies amongst the clerks
• Must have a "team" mindset instilled in them

Job description

Uncle Mike's Bake Shoppe is seeking a store manager to oversee operations across locations in Wisconsin. The role requires leading a team, resolving staff and customer issues, and maintaining a positive store environment. Shifts vary between opening, closing, and weekends, demanding an adaptable and team-focused mindset.

Ideal candidates thrive under pressure and communicate well to ensure smooth daily operations and excellent customer experiences.