Bakery Customer Experience Specialist - Free Coffee & 25% Off

Uncle Mike's Bake Shoppe; Appleton (WI); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Free coffee and bakery items

Holiday pay for full-time

Flexible PTO

25% discount

Job summary

Uncle Mike's Bake Shoppe in Appleton, WI is seeking a Customer Experience Specialist to greet guests and guide them through our bakery offerings, and manage checkout with a warm, friendly demeanor. You will assist with questions, prepare beverages, handle transactions, and maintain a welcoming atmosphere while supporting daily bakery operations.

Perks include free coffee and bakery items during shifts, holiday pay for full-time, flexible PTO, and a 25% discount at all locations.

Qualifications

• Friendly, positive, customer-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Warmly greet customers and create a welcoming atmosphere
• Assist guests with product questions, recommendations, and special requests
• Share knowledge of bakery items, seasonal offerings, and specials
• Prepare and serve espresso drinks, coffee, and other beverages to order
• Accurately ring up purchases, handle cash and credit payments
• Guide customers through our bakery experience with professionalism and enthusiasm.
• Maintain cleanliness and organization in customer areas (displays, counters, etc.)
• Collaborate with team members to ensure smooth daily operations.
• Address customer concerns with empathy and provide quick resolutions
• Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
• Closing shift includes cleaning cases and the coffee area

Skills

Customer service

Communication skills

Cash handling / POS

Teamwork

Speed and efficiency

Adaptability

Tools

POS system

Cash register

Job description

Uncle Mike's Bake Shoppe in Appleton, WI is seeking a Customer Experience Specialist to greet guests and guide them through our bakery offerings, and manage checkout with a warm, friendly demeanor. You will assist with questions, prepare beverages, handle transactions, and maintain a welcoming atmosphere while supporting daily bakery operations.

Perks include free coffee and bakery items during shifts, holiday pay for full-time, flexible PTO, and a 25% discount at all locations.