Bakery Store Lead: Elevate Customer Service & Fresh Bakes

Randalls; Nome (AK); On-site; USD 52,000 - 72,000; Full time

Job summary

Randalls is seeking a Bakery Department Manager to lead day-to-day bakery operations, ensure exceptional customer service, and drive sales while maintaining quality and safety standards. You will supervise staff, manage inventory and scheduling, and uphold company policies across all bakery activities.

The role requires strong leadership, communication, and problem-solving skills, with a focus on teamwork and process improvements to maximize department performance and customer satisfaction.

Qualifications

• Strong customer service focus and ability to meet service goals.
• Experience supervising bakery department staff and operations.
• Proven leadership and interpersonal skills with cross-functional collaboration.
• Ability to manage inventory, scheduling, and labor costs.

Responsibilities

• Directs daily Bakery Department operations to meet sales and profit targets.
• Supervises hiring, training and performance of bakery staff.
• Ensures compliance with quality, sanitation, safety and health standards.
• Plans displays, merchandising, and promotional activities to maximize sales.
• Manages inventory levels, ordering, and waste reduction.

Skills

Customer service

Leadership

Communication

Team management

Operations management

Inventory control

Training & coaching

Tools

POS systems

Electronic ordering devices

Job description

Randalls is seeking a Bakery Department Manager to lead day-to-day bakery operations, ensure exceptional customer service, and drive sales while maintaining quality and safety standards. You will supervise staff, manage inventory and scheduling, and uphold company policies across all bakery activities.

The role requires strong leadership, communication, and problem-solving skills, with a focus on teamwork and process improvements to maximize department performance and customer satisfaction.