Bakery Shift Leader — Lead Guests & Growth

Nothing Bundt Cakes; Brentwood (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Job summary

Nothing Bundt Cakes is seeking a Shift Leader in Brentwood, TN, to work alongside the Assistant Manager and General Manager to create high-quality cakes and a warm guest experience. You will share in team leadership, drive sales, and ensure NbC standards are met while promoting NbC culture within the team and community.

The role emphasizes coaching, training new staff, and delivering a superior guest experience in a fast-paced, guest-facing setting.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team to deliver superior guest experience.
• Collaborate with bakery management to drive sales and profitability.
• Execute day-to-day responsibilities and ensure bakery operations comply with NbC standards.

Skills

Guest-facing experience

Team leadership

Coaching others

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes is seeking a Shift Leader in Brentwood, TN, to work alongside the Assistant Manager and General Manager to create high-quality cakes and a warm guest experience. You will share in team leadership, drive sales, and ensure NbC standards are met while promoting NbC culture within the team and community.

The role emphasizes coaching, training new staff, and delivering a superior guest experience in a fast-paced, guest-facing setting.