Bakery Shift Leader & Guest Experience

Nothing Bundt Cakes; Carlsbad (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Nothing Bundt Cakes in Carlsbad, California, is looking for a dedicated Shift Leader to work alongside bakery management. You will help create the highest-quality cakes while fostering a welcoming environment and ensuring superior guest experiences.

The ideal candidate has 1–3 years of experience in retail or food service and is skilled in team leadership and coaching. Flexibility to work varied shifts is a must, as you'll help drive sales and uphold the bakery's standards.

Qualifications

• 1–3 years of guest-facing experience in retail, restaurant, or food service, preferably in a lead role.
• Demonstrated success in creating a superior guest experience and coaching others.
• Flexibility to work various shifts based on business demands.

Responsibilities

• Collaborate with bakery management to drive sales and profitability.
• Ensure all aspects of the bakery operation comply with standards.
• Share team leadership and foster a warm environment.

Skills

Guest experience creation

Team leadership

Training and coaching

Basic Microsoft Office proficiency

Education

High school diploma or GED

Post-secondary education

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
  
  
  

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Join Our Growing Family

With more than 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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