Bakery Shift Leader - Flexible Part-Time & Daily Pay

Insomnia Cookies; Seattle (WA); On-site; USD 28,929 - 30,307; Part time

Benefits offered by this job

Pay daily / daily pay access

Flexible schedules

Pet insurance

Free cookies with every shift

Training & mentorship

Growth opportunities

Employee discount

Job summary

Insomnia Cookies in Seattle is seeking a Shift Leader to captain our bakery by day or night, owning the shift and predicting demand to keep operations smooth. You will lead the cookie crew, provide outstanding customer service, and ensure quality products in a fast-paced environment.

You will supervise daily activities, coach teammates, and maintain safety and cleanliness, while helping drive sales and delivering a fun, welcoming experience for guests.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, and patient demeanor.
• Detail focused and results-oriented.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within the bakery.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment for guests and staff and adhere to safe food‑handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

Leadership

Job description

Insomnia Cookies in Seattle is seeking a Shift Leader to captain our bakery by day or night, owning the shift and predicting demand to keep operations smooth. You will lead the cookie crew, provide outstanding customer service, and ensure quality products in a fast-paced environment.

You will supervise daily activities, coach teammates, and maintain safety and cleanliness, while helping drive sales and delivering a fun, welcoming experience for guests.