Bakery Shift Lead: Leadership & Guest Experience

Nothing Bundt Cakes; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Nothing Bundt Cakes in Frisco, TX seeks a Shift Lead to work closely with the Bakery Manager to ensure high-quality cakes, a warm guest experience, and smooth daily operations.

You will help lead the team, handle guest interactions, oversee cake production, scheduling, and basic financials while upholding NbC standards and brand culture.

Flexibility to work varied shifts, weekends and holidays is required as business demands.

Qualifications

• High school diploma or GED required.
• 1-3 years of guest-facing experience in retail, restaurant or food service preferred.
• Experience coaching others and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

• Prioritizes the guest experience and leads a positive work environment.
• Partners with Bakery Manager in guest experience, cake production, brand and merchandise presentation, and inventory control.
• Supports in recruiting, training, directing daily work, and providing performance feedback.
• Ensures standards in product, service, bakery environment, and safety.
• Executes operational and administrative tasks, including scheduling, reporting, and payroll processing.
• Co-manages special-order fulfillment for guests and corporate accounts.
• Helps open/close bakery and balance cash drawers.
• Contributes to local marketing events and brand-building activities.
• Maintains knowledge of all bakery roles to support business needs.

Skills

Guest-focused

Leadership

Communication

Organization

Problem solving

Learning agility

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes in Frisco, TX seeks a Shift Lead to work closely with the Bakery Manager to ensure high-quality cakes, a warm guest experience, and smooth daily operations.

You will help lead the team, handle guest interactions, oversee cake production, scheduling, and basic financials while upholding NbC standards and brand culture.

Flexibility to work varied shifts, weekends and holidays is required as business demands.