Bakery Shift Lead — Flexible Hours & Growth

Insomnia Cookies; Albuquerque (NM); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with a growing company

Growth/promotion opportunities

Fun, exciting team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies in Albuquerque NM is seeking a Shift Leader to captain the bakery during day or night. You will oversee operations, ensure quality, lead the Cookie Crew, and deliver exceptional guest service.

You'll mentor teammates, manage tasks, handle cash deposits, and uphold food safety. This role requires at least one year in customer service, strong communication, and the ability to lift up to 40 lbs. Promotional opportunities and a friendly, fast-paced environment await.

Qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Job description

Insomnia Cookies in Albuquerque NM is seeking a Shift Leader to captain the bakery during day or night. You will oversee operations, ensure quality, lead the Cookie Crew, and deliver exceptional guest service.

You'll mentor teammates, manage tasks, handle cash deposits, and uphold food safety. This role requires at least one year in customer service, strong communication, and the ability to lift up to 40 lbs. Promotional opportunities and a friendly, fast-paced environment await.