Bakery Sales & Order Specialist - Create Delight

Wilson Farm Inc; Lexington (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan with employer match

25% employee discount

Paid time off

Job summary

Wilson Farm Inc. in Lexington, MA is seeking a full-time Bakery Sales Associate/Order Specialist to join the Bakery Department. The role starts at $18/hour and offers a busy, customer-focused environment with opportunities to write on standard cakes as part of the job.

You will handle customer orders, advise on products, and coordinate with bakery staff to ensure timely, accurate fulfillment. The position requires excellent customer service, reliability, and strong communication skills.

Qualifications

• Outstanding customer service skills.
• Excellent communications skills—phone and in person.
• Must be at least 18 years old to hold this position.

Responsibilities

• Create a welcoming and positive customer experience.
• Advise customers on item selection and pricing; provide accurate information.
• Take specialty orders; coordinate with Bakery Production Manager to price and fill orders.
• Process customer payments and enter orders accurately; follow up as needed.
• Set up bakery products and assist customers in person and by phone.

Skills

Customer service

Communication

Reliability

18+ age

Positive attitude

Job description

Wilson Farm Inc. in Lexington, MA is seeking a full-time Bakery Sales Associate/Order Specialist to join the Bakery Department. The role starts at $18/hour and offers a busy, customer-focused environment with opportunities to write on standard cakes as part of the job.

You will handle customer orders, advise on products, and coordinate with bakery staff to ensure timely, accurate fulfillment. The position requires excellent customer service, reliability, and strong communication skills.