Bakery Retail Associate — Warm Service & Team Spirit

Jimmy Jazz; Boston (MA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employer-funded Healthcare Reimburse.

Commuter Benefits

Employee Assistance Program

Bike-Share Reimbursement

14 Weeks Fully Paid Parental Leave

One Week of Paid Time Off

401K with 3.5% Company Match

Job summary

Levain Bakery is hiring a Retail Team Member in Boston to deliver warm, helpful customer service and maintain an inviting store environment. You will engage customers, provide product knowledge, and support daily operations with a team-focused approach.

The role requires open availability, including mornings, nights, weekends, and holidays, with a base pay of $17.00–$19.25 per hour plus tips. Training on Toast POS and a commitment to Levain’s values are expected.

Qualifications

• Strong customer service mindset with proactive and empathetic approach.
• Clear communication and interpersonal skills; team-oriented and positive.
• Reliable, responsible, and punctual in fast-paced store environments.
• Calm under pressure and able to troubleshoot effectively.
• Attention to detail in customer interactions and product knowledge.
• Embodies Levain Bakery values and standards.

Responsibilities

• Greet customers warmly and provide accurate, high-quality service.
• Collaborate with team to ensure smooth store operations and coverage.
• Communicate clearly with colleagues and management; stay informed on products and promos.
• Maintain cleanliness and organization in store; assist with inventory and restocking.

Skills

Customer service

Communication

Teamwork

Reliability

Adaptability

Attention to detail

Tools

Toast POS

Job description

Levain Bakery is hiring a Retail Team Member in Boston to deliver warm, helpful customer service and maintain an inviting store environment. You will engage customers, provide product knowledge, and support daily operations with a team-focused approach.

The role requires open availability, including mornings, nights, weekends, and holidays, with a base pay of $17.00–$19.25 per hour plus tips. Training on Toast POS and a commitment to Levain’s values are expected.