Bakery Retail Team Member - Warm Customer Service

Levain Bakery; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

14 Weeks Fully Paid Parental Leave

Paid Time Off

401K with Company Match

Commuter Benefits

Job summary

Levain Bakery in New York City seeks a Retail Team Member to greet guests with a warm, welcoming demeanor, deliver high-quality service, and reflect Levain’s brand standards. This role supports daily operations and fosters customer loyalty in a fast-paced, iconic bakery environment.

You’ll collaborate with teammates, maintain cleanliness, restock inventory, and ensure accurate in-store and third-party deliveries while using Toast POS.

Qualifications

• Prior retail or customer service experience preferred.
• Open availability including mornings, nights, weekends, and holidays.
• Ability to lift 25+ pounds and stand for an 8-hour shift.
• Read and communicate in English.

Responsibilities

• Lead with curiosity and compassion to connect with coworkers and build meaningful connections.
• Collaborate to ensure smooth store operations.
• Communicate clearly and promptly with team and management.
• Greet customers and deliver high-quality service reflecting Levain’s standards.
• Maintain cleanliness and inventory; restock as needed; adhere to guidelines.

Skills

People-forward

Communication skills

Teamwork

Reliability

Calm under pressure

Attention to detail

Brand values

Tools

Toast POS

Job description

Levain Bakery in New York City seeks a Retail Team Member to greet guests with a warm, welcoming demeanor, deliver high-quality service, and reflect Levain’s brand standards. This role supports daily operations and fosters customer loyalty in a fast-paced, iconic bakery environment.

You’ll collaborate with teammates, maintain cleanliness, restock inventory, and ensure accurate in-store and third-party deliveries while using Toast POS.