Bakery Production & Customer Service Specialist

bjswholesaleclub; Chesapeake (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

BJ's Wholesale Club in Chesapeake, VA is seeking a Bakery Team Member who will proof and bake unfinished bakery goods, unpack from freezer, and display according to production charts. You will maintain cleaning and safety standards in the bakery department and assist customers with their orders.

The role emphasizes fast, friendly service, accurate pricing, and collaboration with the team to deliver a high-quality bakery experience for members. Previous bakery experience is a plus.

Responsibilities

• Proofs and bakes all unfinished bakery goods by following each item's product handling information using ovens and/or other equipment.
• Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations.
• Maintains all cleaning and safety standards within the bakery department.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• We strive for flawless execution and hold ourselves accountable.
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to elevate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Answers questions and recommends bakery items.
• Answers Member calls and takes special orders.
• Gathers products to be prepared for the next business day.
• Packages freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed.
• Rotates and stores bakery products following food safety, food freshness, and product handling policies and procedures.
• Receives, inspects, and stores bakery shipments. Rotates and stores bakery products following food safety, food freshness, and product handling policies and procedures.
• Ensures that all products are fresh and meet company quality standards.
• Checks for out-of-date products daily and follows salvage and stale product policies and procedures.
• Generates labels and price tickets for bakery goods and performs price check functions when necessary. Ensures all items are accurately priced.
• Cleans and sanitizes equipment, display fixtures, and food surfaces in the bakery, including ovens, cooking utensils, refrigerated cases, display racks, and tables.
• Operates and handles bakery equipment using proper work methods in accordance with s

Job description

BJ's Wholesale Club in Chesapeake, VA is seeking a Bakery Team Member who will proof and bake unfinished bakery goods, unpack from freezer, and display according to production charts. You will maintain cleaning and safety standards in the bakery department and assist customers with their orders.

The role emphasizes fast, friendly service, accurate pricing, and collaboration with the team to deliver a high-quality bakery experience for members. Previous bakery experience is a plus.