Bakery Operations Leader in Training

Insomniacookies; Naperville (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Job summary

Insomnia Cookies Naperville is seeking an Assistant Bakery Operations Manager in Training to join our leadership team at the Naperville bakery (22 E Chicago Ave, Suite 109). You will work alongside the Bakery Operations Manager to build a energized, well-trained team and deliver outstanding guest experiences.

You’ll coach and develop hourly staff, manage staffing and inventory, ensure product quality and food safety, and take ownership of day-to-day bakery operations while preparing to

Qualifications

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Partner with your BOM to lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support.
• Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team.
• Help create schedules and manage labor to meet the needs of the bakery and the business.
• Support ordering, inventory management, product rotation, and shrink control.
• Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution.
• Complete required operational and administrative tasks accurately and on time.
• Identify opportunities to improve bakery performance and partner with your BOM and Area leadership to put solutions into action.
• Help create a culture where team members know what’s expected, feel supported, and are accountable for delivering their best.
• Jump in wherever needed—from serving guests and baking cookies to supporting the team during our busiest hours.

Skills

Leadership experience

Coaching

Communication

Organization

Problem-solving

Multi-tasking

Attention to detail

Guest service

Tools

POS system

Job description

Insomnia Cookies Naperville is seeking an Assistant Bakery Operations Manager in Training to join our leadership team at the Naperville bakery (22 E Chicago Ave, Suite 109). You will work alongside the Bakery Operations Manager to build a energized, well-trained team and deliver outstanding guest experiences.

You’ll coach and develop hourly staff, manage staffing and inventory, ensure product quality and food safety, and take ownership of day-to-day bakery operations while preparing to