Assistant Bakery Operations Leader: Path to BOM

Insomniacookies; Durham (NH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid vacation

Wellness days

Career development

Free cookies

Team culture

Job summary

Insomniacookies in Durham, New Hampshire, is seeking an Assistant Bakery Operations Manager to develop the next generation of bakery leaders. The ABOM will operate at near BOM level, delivering urgent, accurate bakery operations and building leadership skills to run a bakery independently.

The role blends hands-on operational excellence with talent development, administrative ownership, and team leadership.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Recruitment, onboarding, and training of new staff.
• Deliver coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Other duties as assigned.

Skills

Leadership

Coaching

Operational discipline

Staff development

Communication

Job description

Insomniacookies in Durham, New Hampshire, is seeking an Assistant Bakery Operations Manager to develop the next generation of bakery leaders. The ABOM will operate at near BOM level, delivering urgent, accurate bakery operations and building leadership skills to run a bakery independently.

The role blends hands-on operational excellence with talent development, administrative ownership, and team leadership.