Bakery Lead Clerk — Customer Experience & Ops

Pick 'n Save; Milwaukee (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling through EAP

Employee discounts

Tuition reimbursement

Career growth programs

Job summary

Kroger, at 1100 E Garfield Ave, Milwaukee, WI, 53212, is seeking a department backup manager to oversee operations in the manager's absence and ensure SOPs are followed for merchandising, pricing, scheduling, and safety. You will support customer service, staff coordination, and product freshness while upholding Kroger’s core values of respect, integrity and inclusion.

The role requires flexible shifts, the ability to lead teams, and a commitment to food safety and training.

Qualifications

• High school diploma or GED with 1+ year retail experience
• Strong interpersonal and customer service skills
• Friendly, approachable team player
• Good judgment and decision-making abilities
• Basic math, algebra and geometry skills

Responsibilities

• Assist customers and provide excellent service.
• Ensure proper staffing and labor utilization.
• Adhere to SOPs for merchandising, pricing, and receiving.
• Open/close procedures per SOPs.
• Maintain food safety and sanitation standards.
• Coordinate with department manager in their absence.

Skills

Customer service

Interpersonal skills

Communication

Team player

Mathematics skills

Reading comprehension

Education

High school diploma / GED

Job description

Kroger, at 1100 E Garfield Ave, Milwaukee, WI, 53212, is seeking a department backup manager to oversee operations in the manager's absence and ensure SOPs are followed for merchandising, pricing, scheduling, and safety. You will support customer service, staff coordination, and product freshness while upholding Kroger’s core values of respect, integrity and inclusion.

The role requires flexible shifts, the ability to lead teams, and a commitment to food safety and training.