Bakery Experience Specialist: Fresh, Customer-First Service

Mariano's; Palatine (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

Mariano's is seeking a Customer Service/Bakery Associate to deliver outstanding service, maintain a clean, safe environment, and support the department in meeting sales goals. The role emphasizes the Customer 1st approach and upholding core values of respect, integrity, and safety.

The position requires strong communication, the ability to handle stress, and basic math skills, with a food handler permit required after hiring.

Qualifications

• Ability to handle stressful situations.
• Clear and courteous communication with customers and team.
• Basic math skills for transactions and measuring.
• Current food handlers permit required upon hire.

Responsibilities

• Create outstanding customer experiences through exceptional service.
• Maintain a safe, clean environment to encourage repeat visits.
• Assist department manager in achieving department sales and profit goals.
• Promote the Customer 1st strategy and model company values of respect, honesty, integrity, diversity, inclusion and safety.
• Answer questions about products and help customers find items across the store.
• Ensure products are correctly prepared, labeled and stocked per store guidelines.

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

Mariano's is seeking a Customer Service/Bakery Associate to deliver outstanding service, maintain a clean, safe environment, and support the department in meeting sales goals. The role emphasizes the Customer 1st approach and upholding core values of respect, integrity, and safety.

The position requires strong communication, the ability to handle stress, and basic math skills, with a food handler permit required after hiring.