Bakery Associate: Craft Fresh Pastries & Customer Joy

Fresco y Más; Miami (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

Fresco y Mas is seeking a reliable Bakery Associate to assist in daily bakery operations and promote high standards of service. You will help ensure fresh, appealing products, respond to customer questions, and provide courteous, knowledgeable service to guests in a fast-paced store.

The role emphasizes teamwork, adherence to safety and food handling guidelines, and a commitment to quality and value. 18+ with pre-employment screening is expected, and experience in a bakery environment is a plus.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.

Responsibilities

• Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
• Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
• Offers product samples, answers product questions and offers customers assistance in finding or suggesting products.
• Ensures customer requests and special orders are fulfilled.
• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information.
• Adheres to all local, state, and federal laws, and company guidelines.
• Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
• Reviews/inspects products for quality and freshness and takes appropriate action with those items.
• Prepares, packages, labels, and displays products for sale.
• Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
• Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and Department of Agriculture (DOA).
• Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.

Skills

Strong customer service skills

Interpersonal skills

Excellent communication skills

Teamwork / collaboration

Education

High School / GED

Tools

Bakery equipment

Job description

Fresco y Mas is seeking a reliable Bakery Associate to assist in daily bakery operations and promote high standards of service. You will help ensure fresh, appealing products, respond to customer questions, and provide courteous, knowledgeable service to guests in a fast-paced store.

The role emphasizes teamwork, adherence to safety and food handling guidelines, and a commitment to quality and value. 18+ with pre-employment screening is expected, and experience in a bakery environment is a plus.