Bakery Customer Care & Freshness Specialist

Fresco y Más; Miami (FL); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Fresco y Mas is seeking a bakery associate to provide courteous, prompt service and maintain a friendly atmosphere that fosters customer confidence and loyalty.

You will greet customers, offer product suggestions, and ensure freshness by stocking and rotating bakery items. The role requires compliance with safety, cleanliness, and company policies, and may involve assisting with other duties as needed.

Qualifications

• Must be 18 years of age.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Skills

English proficiency

US work authorization

Pre-employment drug test

Background check

Integrity

Job description

Overview

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential".

Location: Retail Grocery Location

Position OverviewThe bakery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

QualificationsMinimum

• Must be 18 years of age.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.