Bakery Department Lead - Guest Service & Operations

Lowes Foods; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager to oversee the bakery team, ensure courteous guest service, and uphold quality and inventory standards. The role includes managing merchandising programs, labor budgets, and department operations to maintain profitability and guest satisfaction.

Responsibilities cover staff guidance, training, product quality, sanitation, safety, and seamless coordination with management to fill in during absences.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Knowledge of bakery operations.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Leadership

Guest service

Inventory control

Staff supervision

Communication

Computer literacy

Job description

Lowes Foods is seeking a Bakery Department Manager to oversee the bakery team, ensure courteous guest service, and uphold quality and inventory standards. The role includes managing merchandising programs, labor budgets, and department operations to maintain profitability and guest satisfaction.

Responsibilities cover staff guidance, training, product quality, sanitation, safety, and seamless coordination with management to fill in during absences.