Bakery Department Lead — Service, Ops & Team Growth

Lowes Foods; Wilmington (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager to supervise staff, ensure guests receive friendly service, and maintain bakery operations to meet quality and safety standards. The role involves achieving sales goals, managing inventory, and training staff to uphold company guidelines.

Ideal candidates will have experience in bakery operations, strong communication skills, and the ability to manage budgets and scheduling while ensuring excellent guest experiences.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Knowledge of bakery operations.
• Ability to lift up to 50 lbs occasionally.
• Good communication and guest service skills.
• Ability to read and understand information and direction.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Customer service

Team supervision

Training and development

Communication

Inventory management

Sanitation and safety

Merchandising

Computer skills

Lifting up to 50 lbs

Tools

Computers

POS systems

Job description

Lowes Foods is seeking a Bakery Department Manager to supervise staff, ensure guests receive friendly service, and maintain bakery operations to meet quality and safety standards. The role involves achieving sales goals, managing inventory, and training staff to uphold company guidelines.

Ideal candidates will have experience in bakery operations, strong communication skills, and the ability to manage budgets and scheduling while ensuring excellent guest experiences.