Bakery Department Lead - Growth & Customer Experience

Albertsons Companies; Portland (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (Med/…

Time off (vacation, holidays, sick pay

Leaders invested in training andcareer

Inclusive work environment

Job summary

Albertsons Companies in Portland is seeking a Bakery Department Manager to lead daily bakery operations, ensure product quality, and deliver exceptional customer service. You will oversee staff, drive production planning, merchandising, and compliance while promoting a safe, inviting store environment.

The role requires hands-on leadership, strong communication, and a passion for baked goods, customer experience, and teamwork to help drive store performance and growth.

Qualifications

• Strong customer-service mindset with a passion for quality and presentation.

Responsibilities

• Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
• Foster a welcoming, customer-focused environment and resolve customer concerns and special orders
• Plan and execute daily bakery production based on sales trends and seasonal demand
• Execute merchandising plans, promotions, planograms, and seasonal programs
• Manage department sales, labor, scheduling, ordering, inventory, and shrink
• Ensure compliance with food safety, sanitation, and regulatory requirements
• Hire, train, coach, and develop bakery associates while promoting teamwork and accountability

Skills

Customer service

Team leadership

Coaching

Communication

Time management

Problem solving

Merchandising

Job description

Albertsons Companies in Portland is seeking a Bakery Department Manager to lead daily bakery operations, ensure product quality, and deliver exceptional customer service. You will oversee staff, drive production planning, merchandising, and compliance while promoting a safe, inviting store environment.

The role requires hands-on leadership, strong communication, and a passion for baked goods, customer experience, and teamwork to help drive store performance and growth.