Bakery Department Lead - Cakes & Team Leadership

Hannaford; Town of Queensbury (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford in Queensbury, NY is seeking a Bakery Department Lead to operate in the manager's absence and uphold standard bakery operations. You will manage daily tasks, train staff, and ensure safety, sanitation, and policy compliance while delivering friendly customer service.

This role requires strong communication, teamwork, and a willingness to learn multiple bakery duties, from product knowledge to order fulfillment. Excellent appearance and adherence to store guidelines are expected.

Qualifications

• Excellent communication and customer service skills.
• Desire to work in a team environment.
• Willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Lead department operations in the absence of the department manager and assistant department manager, following established practices.
• Comply with company policies, procedures, and government regulations.
• Utilize store systems such as Productivity Management, Scheduling, CAO and RF Unit.
• Maintain a neat, well-groomed appearance and follow personal appearance policy.
• Train associates when assigned and maintain strong communication across the organization.
• Develop product knowledge in bakery items and assist customers in locating products.
• Support safety and sanitation standards and report maintenance needs.

Skills

Effective communication

Customer service

Teamwork

Learn multiple tasks

Tools

Productivity Management

Scheduling

CAO

RF Unit

Job description

Hannaford in Queensbury, NY is seeking a Bakery Department Lead to operate in the manager's absence and uphold standard bakery operations. You will manage daily tasks, train staff, and ensure safety, sanitation, and policy compliance while delivering friendly customer service.

This role requires strong communication, teamwork, and a willingness to learn multiple bakery duties, from product knowledge to order fulfillment. Excellent appearance and adherence to store guidelines are expected.