Bakery & Deli Department Lead

Festival Foods; Verona (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Associate Discount: 15% off groceries

Weekly pay for hourly staff

Comprehensive benefits

Job summary

Festival Foods in Verona, WI, seeks a Bakery & Deli Manager to lead day-to-day operations of the Bakery and Deli departments under the Fresh Foods Sr. Manager.

You will supervise staff, balance inventory, schedule shifts, and coordinate with vendors to maintain efficient workflows and high guest service standards. The role requires 5+ years in grocery/deli/bakery with leadership experience, strong merchandising and safety knowledge, and a WI Food Manager certification (Festival will sponsor).

Qualifications

• High School Education or equivalent
• At least five years of grocery, deli, bakery, retail or restaurant experience preferred (with two years in a key leadership position)
• Thorough knowledge of the retail food business and perishable department operations
• Effective merchandising skills
• Ability to make timely and effective decisions
• Ability to deal tactfully and effectively with guests and associates
• Good oral and written communication skills and the ability to interact with a diverse team in a stressful environment
• Must possess the WI Certified Food Manager License (Festival will pay to get certified if not)

Responsibilities

• Provide Leadership: Work alongside Bakery and Deli associates, giving clear direction, coaching on best practices, and reinforcing company expectations.
• Execute Daily Operations: Ensure Bakery and Deli departments are stocked, organized, and meeting operational goals by leading associates and overseeing workflow.
• Create & Manage Work Schedules: Develop and approve weekly schedules for both departments to ensure adequate staffing.
• Manage Inventory & Orders: Balance orders, food preparation and production, deliveries, and coordination with vendors to maintain proper inventory levels across bakery and deli.
• Deliver Outstanding Guest Service – Lead by example in assisting guests with bakery and deli orders, special requests, and product recommendations.
• Maintain a Smooth Workflow: Troubleshoot issues and adjust plans as needed to keep departments running efficiently.
• Ensure Department Readiness: Oversee sales floor and backstock conditions, product stocking, pricing accuracy, and merchandising execution, ensuring store standards are met.
• Leadership Coverage: Provide leadership coverage as needed when the Senior Manager is unavailable, supporting overall store functions.
• Ensure Food Safety & Compliance – Maintain required logs and verifications, ensuring full compliance with food safety regulations.
• Train and Mentor: Train and mentor Fresh Food associates, helping them expand their skills and gain experience, while fostering a positive, team-oriented environment.
• Collaborate Across Departments: Communicate with other store leaders and teams to ensure alignment and resolve operational challenges.
• Ensure Compliance & Safety: Uphold safety policies, company procedures, and regulatory standards to maintain a safe and efficient store environment.
• Operate & Maintain Equipment: Oversee the proper use of department equipment, including ovens, slicers, mixers, and scales.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

Skills

Leadership

Inventory management

Customer service

Merchandising

Education

High School education or equivalent

5 years grocery/deli/bakery experience with 2 in leadership

Job description

Festival Foods in Verona, WI, seeks a Bakery & Deli Manager to lead day-to-day operations of the Bakery and Deli departments under the Fresh Foods Sr. Manager.

You will supervise staff, balance inventory, schedule shifts, and coordinate with vendors to maintain efficient workflows and high guest service standards. The role requires 5+ years in grocery/deli/bakery with leadership experience, strong merchandising and safety knowledge, and a WI Food Manager certification (Festival will sponsor).