Bakery & Deli Customer Service Specialist

Kroger; Madison (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in West Virginia is seeking a Bakery/Deli Clerk to create an outstanding customer experience while maintaining a safe, clean environment. You will assist the department manager and help achieve sales goals while ensuring quality standards and high service levels.

Responsibilities include preparing items per requests, offering samples, informing customers about specials, and maintaining proper temperature and inventory controls to prevent shrink. Experience in bakery/deli is helpful.

Qualifications

• Customer Service skills required.
• Strong communication abilities.
• Basic math proficiency.
• Ability to obtain a current food handler permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Ability to obtain current food handler

Job description

Kroger in West Virginia is seeking a Bakery/Deli Clerk to create an outstanding customer experience while maintaining a safe, clean environment. You will assist the department manager and help achieve sales goals while ensuring quality standards and high service levels.

Responsibilities include preparing items per requests, offering samples, informing customers about specials, and maintaining proper temperature and inventory controls to prevent shrink. Experience in bakery/deli is helpful.