Bakery/Deli Customer Experience Specialist

Kroger; Lexington (VA); On-site; USD 16,531 - 22,041; Full time

Job summary

Kroger in Lexington, VA seeks a Customer Service oriented Bakery/Deli Clerk to deliver outstanding service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, promote products, and ensure quality across bakery and deli items.

Responsibilities include preparing items, offering samples, informing customers of specials, maintaining temperatures, and inventory control while upholding Kroger's core values and safety standards.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger in Lexington, VA seeks a Customer Service oriented Bakery/Deli Clerk to deliver outstanding service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, promote products, and ensure quality across bakery and deli items.

Responsibilities include preparing items, offering samples, informing customers of specials, maintaining temperatures, and inventory control while upholding Kroger's core values and safety standards.