Bakery & Deli Customer Service Specialist

Kroger; Harrisonburg (VA); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Kroger in Harrisonburg, VA is seeking a Bakery/Deli Clerk to deliver outstanding customer service and maintain a clean, safe environment. You will prepare items, offer samples, inform customers of specials, and help manage inventory and product quality.

Ideal candidates have strong customer service skills, basic math, and the ability to obtain a food handler permit. This on-site role supports store operations and guest satisfaction.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering product questions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Harrisonburg, VA is seeking a Bakery/Deli Clerk to deliver outstanding customer service and maintain a clean, safe environment. You will prepare items, offer samples, inform customers of specials, and help manage inventory and product quality.

Ideal candidates have strong customer service skills, basic math, and the ability to obtain a food handler permit. This on-site role supports store operations and guest satisfaction.