Bakery & Deli Customer Experience Specialist

Kroger; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Nashville seeks a Bakery/Deli Clerk to create an outstanding customer experience by preparing items to order and offering samples to help customers discover new products. You will maintain a clean, well-stocked department, answer product questions, and inform customers about specials while upholding food safety and quality standards.

The role emphasizes accurate portioning, friendly service, and teamwork in a fast-paced retail environment, with emphasis on honesty, integrity, and

Qualifications

• Customer service skills for daily customer interactions.
• Effective communication with teammates and customers.
• Knowledge of basic math for transactions and counting.
• Ability to obtain a current food handler’s permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review sell-by dates.
• Properly use kitchen equipment and tools as listed.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products on request.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Nashville seeks a Bakery/Deli Clerk to create an outstanding customer experience by preparing items to order and offering samples to help customers discover new products. You will maintain a clean, well-stocked department, answer product questions, and inform customers about specials while upholding food safety and quality standards.

The role emphasizes accurate portioning, friendly service, and teamwork in a fast-paced retail environment, with emphasis on honesty, integrity, and