Bakery & Deli: Customer Experience Specialist

The Kroger Co.; Los Angeles (CA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. in Los Angeles is seeking a Bakery/Deli Clerk to deliver outstanding customer service while preparing items per orders. You will maintain clean, safe displays, offer samples, and promote deli/bakery specials to drive sales and customer satisfaction.

In this role you will handle food with care, follow recipes and temperature logs, stock and label merchandise, and help ensure accurate portioning and high quality products for our customers.

Qualifications

• Customer service skills required.
• Strong communication with customers and team members.
• Ability to perform basic math for cash handling and portioning.
• Must obtain a current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery/deli specials and maintain freshness of products.
• Provide customers with fresh products and correct portion sizes, preventing shrink.
• Recommend deli/bakery items to meet customer needs and requests.
• Use bakery equipment safely and in accordance with guidelines.
• Prepare foods according to temperatures and recipes; measure and mix ingredients as required.
• Label, stock and inventory department merchandise; ensure proper temperatures are maintained.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Job description

The Kroger Co. in Los Angeles is seeking a Bakery/Deli Clerk to deliver outstanding customer service while preparing items per orders. You will maintain clean, safe displays, offer samples, and promote deli/bakery specials to drive sales and customer satisfaction.

In this role you will handle food with care, follow recipes and temperature logs, stock and label merchandise, and help ensure accurate portioning and high quality products for our customers.