Bakery & Deli Customer Experience Specialist

Kroger Co.; Florence (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. is seeking a Grocery Clerk in the Bakery/Deli department to deliver outstanding customer service and help maintain a clean, welcoming store environment. You will prepare items per customer requests, inform customers about specials, and ensure products meet freshness and safety standards.

This role supports sales goals through quality service and teamwork. Candidates should be comfortable using bakery equipment, handling food temperatures, and assisting customers with product selection

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.

Skills

Customer Service

Communication

Math

Job description

Kroger Co. is seeking a Grocery Clerk in the Bakery/Deli department to deliver outstanding customer service and help maintain a clean, welcoming store environment. You will prepare items per customer requests, inform customers about specials, and ensure products meet freshness and safety standards.

This role supports sales goals through quality service and teamwork. Candidates should be comfortable using bakery equipment, handling food temperatures, and assisting customers with product selection