Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Centerville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Centerville, OH, is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, offer samples, and inform customers of specials while maintaining fresh, safe, and quality products.

You will follow the store's health and safety standards, handle labeling and inventory, respond to customer questions, and help create a welcoming shopping environment with excellent service.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math necessary.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery/deli specials and maintain product quality and freshness.
• Ensure correct portion sizes and shrink prevention; label and inventory items.
• Use bakery equipment safely and follow company guidelines; monitor temperatures and logs.
• Assist with store layout knowledge, respond to customer questions, and maintain a welcoming environment.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies in Centerville, OH, is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, offer samples, and inform customers of specials while maintaining fresh, safe, and quality products.

You will follow the store's health and safety standards, handle labeling and inventory, respond to customer questions, and help create a welcoming shopping environment with excellent service.