Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Culver City (CA); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk in our Bakery/Deli to prepare items per customer requests and assist with samples and specials. You will help maintain freshness, portion sizes, and proper stocking while delivering friendly service.

The role emphasizes food safety, accurate temperature logs, and customer-focused guidance. Prior bakery/deli experience is helpful; training and opportunities for growth are provided.

Qualifications

• Experience in customer service roles.
• Ability to follow food safety procedures.
• Must obtain a current food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk in our Bakery/Deli to prepare items per customer requests and assist with samples and specials. You will help maintain freshness, portion sizes, and proper stocking while delivering friendly service.

The role emphasizes food safety, accurate temperature logs, and customer-focused guidance. Prior bakery/deli experience is helpful; training and opportunities for growth are provided.