Bakery & Deli Customer Experience Specialist

Kroger; Cabot (AR); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger in Cabot, AR is seeking a Grocery Clerk for Bakery/Deli to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals while following quality assurance standards and the Customer 1st strategy.

Responsibilities include preparing bakery items, offering samples, informing customers of specials, and ensuring product quality and proper temperatures. Prior experience in bakery/deli and retail is helpful.

Qualifications

• Customer service skills required.
• Effective communication with customers and team.
• Basic math skills for transactions and inventory.
• Ability to obtain a food handler's permit after employment.

Responsibilities

• Prepare bakery items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers about bakery/deli specials and promotions.
• Provide fresh products and proper portion sizes.
• Recommend items to customers to meet their needs.
• Operate bakery equipment per company guidelines.
• Prepare foods according to temperature logs and recipes.
• Label and inventory department merchandise.
• Maintain product quality and verify dates.
• Ensure proper temperatures in cases and coolers.

Skills

Customer Service

Effective communication

Knowledge of basic math

Food handler permit (on hire)

Job description

Kroger in Cabot, AR is seeking a Grocery Clerk for Bakery/Deli to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals while following quality assurance standards and the Customer 1st strategy.

Responsibilities include preparing bakery items, offering samples, informing customers of specials, and ensuring product quality and proper temperatures. Prior experience in bakery/deli and retail is helpful.