Bakery & Deli Customer Experience Associate

Kroger; New Baltimore (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring a Grocery Clerk for the Bakery/Deli department, aiming to deliver outstanding customer service and a safe, clean shopping environment. You will assist the department manager in meeting sales goals and maintain QA standards while promoting the Customer 1st strategy.

Responsibilities include preparing items per customer requests, sampling products, promoting specials, and ensuring product freshness and correct portions.

Qualifications

• Customer service skills are required.
• Strong communication helps assist customers and colleagues.
• Basic math abilities for cash handling and measuring.
• Ability to obtain a current food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh, correctly portioned products to customers to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Follow food safety regulations and maintain proper temperature logs.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger is hiring a Grocery Clerk for the Bakery/Deli department, aiming to deliver outstanding customer service and a safe, clean shopping environment. You will assist the department manager in meeting sales goals and maintain QA standards while promoting the Customer 1st strategy.

Responsibilities include preparing items per customer requests, sampling products, promoting specials, and ensuring product freshness and correct portions.